Wedding Speech Studio Refund Policy

Last updated: May 1, 2024

Welcome to Wedding Speech Studio. We appreciate that you have chosen our services. The following refund policy applies to all subscriptions purchased through our platform using Paddle as the payment method.

1. General Conditions

Refund Period: We offer a 14-day refund period, starting from the date of purchase.

Application Process: Refund requests must be submitted to our support team via contact@weddingspeechstudio.com, indicating the order number and the reason for the refund.

2. Refunds in Special Cases

Technical Issues: If you experience technical issues that prevent proper use of the service and our technical team cannot resolve them, you will be eligible for a full refund.

Changes in Service Terms: If we make changes to the terms of service that negatively affect your current use, you are entitled to a proportional refund.

3. Exclusions

After 14 Days: If this period has passed, a refund will not be made.

4. Refund Procedure

Processing: Once approved, the refund will be processed via Lemon Squeezy and may take up to 10 business days to reflect on your original payment method.

Notifications: You will be notified by email once the refund has been processed.

5. Contact

For any inquiries related to our refund policy, please contact our support team at contact@weddingspeechstudio.com.